Strategy, Structure, and System: Literature Study of Basic Management Implementation in the Public Sector

Authors

  • Ni Ketut Mahayanti Pramiswari Asak Accounting Study Program, Faculty of Economics and Business, Udayana University

DOI:

https://doi.org/10.58857/JFAE.2024.v01.i02.p04

Keywords:

Manajemen Sektor Publik

Abstract

Public sector management plays a key role in improving the efficiency and effectiveness of public services. This study aims to evaluate the application of managerial principles in the public sector, highlighting the importance of integrated strategy, structure, and system management. Factors such as human resource capacity, use of information technology, and the application of transparency and accountability principles were found to have a significant impact on public sector performance. The study also identified key challenges in implementing managerial strategies, including resource constraints and bureaucratic barriers.

As part of this research, a systematic approach in analyzing relevant literature through the Systematic Literature Review (SLR) methodology was used to provide in-depth insights into public sector management. The research findings suggest that flexible and decentralized organizational structures can accelerate decision-making and improve responsiveness to community needs. Management information systems (MIS) are important tools in improving efficiency and transparency. The results of this study provide practical guidance for policy makers in designing more effective systems and structures in the public sector.

Downloads

Download data is not yet available.

References

Agwanda, B. (2019). Public Sector Reforms and Contemporary Reform Challenges to Sustainable Development in Africa / Public Sector Reforms and Contemporary Reform Challenges to Sustainable Development in Africa. Uluslararası Ekonomi İşletme Ve Politika Dergisi, 3(2), 271–288. https://doi.org/10.29216/ueip.607934

Ahenkan, A., Tenakwah, E. S., & Bawole, J. N. (2018). Performance Management Implementation Challenges in Ghana’s Local Government System. International Journal of Productivity and Performance Management, 67(3), 519–535. https://doi.org/10.1108/ijppm-06-2016-0124

Aiman, R. (2024). Pemetaan Penyebab Persistensi Korupsi Di Sektor Publik. Peradaban J Econ Bus, 3(1), 23–38. https://doi.org/10.59001/pjeb.v3i1.156

Alonso‐Garbayo, A., Raven, J., Theobald, S., Ssengooba, F., Nattimba, M., & Martineau, T. (2017). Decision Space for Health Workforce Management in Decentralized Settings: A Case Study in Uganda. Health Policy and Planning, 32(suppl_3), iii59–iii66. https://doi.org/10.1093/heapol/czx116

Alsharari, N. M., & Daniels, B. W. (2023). Management Accounting Practices and Organizational Change Aspects in the Public Sector: Contextual/Processual Approach. Journal of Accounting & Organizational Change, 20(1), 177–204. https://doi.org/10.1108/jaoc-10-2021-0143

Andrews, R., Beynon, M. J., & TETİK, E. G. (2017). Strategy Implementation Style and Public Service Effectiveness, Efficiency, and Equity. Administrative Sciences, 7(1), 4. https://doi.org/10.3390/admsci7010004

Andriono, R., Sutrisno, T., & Nurkholis, N. (2018). Internal Control Role in Relationship Between Employee and Public Sector Organizations. Jurnal Aplikasi Manajemen, 16(4), 731–744. https://doi.org/10.21776/ub.jam.2018.016.04.20

Androniceanu, A., & Ristea, B. (2014). Decision Making Process in the Decentralized Educational System. Procedia - Social and Behavioral Sciences, 149, 37–42. https://doi.org/10.1016/j.sbspro.2014.08.175

Ayim, A., Agyepong, I. A., & Enyimayew, N. (2023). Why District Assemblies Disburse Resources to District Health Systems for Service Delivery at District Level in the Context of Decentralization: A Comparative Study of Two Districts in the Volta Region of Ghana. Frontiers in Public Health, 11. https://doi.org/10.3389/fpubh.2023.1136210

Balasubramanian, S., Al-Ahbabi, S., & Sreejith, S. (2019). Knowledge Management Processes and Performance. International Journal of Public Sector Management, 33(1), 1–21. https://doi.org/10.1108/ijpsm-05-2019-0131

Barasa, E., Manyara, A. M., Molyneux, S., & Tsofa, B. (2017). Recentralization Within Decentralization: County Hospital Autonomy Under Devolution in Kenya. Plos One, 12(8), e0182440. https://doi.org/10.1371/journal.pone.0182440

Bonder, A., Bouchard, C., & Bellemare, G. (2011). Competency-Based Management—An Integrated Approach to Human Resource Management in the Canadian Public Sector. Public Personnel Management, 40(1), 1–10. https://doi.org/10.1177/009102601104000101

Bonenberger, M., Aikins, M., Akweongo, P., & Wyss, K. (2015). Factors Influencing the Work Efficiency of District Health Managers in Low-Resource Settings: A Qualitative Study in Ghana. BMC Health Services Research, 16(1). https://doi.org/10.1186/s12913-016-1271-3

Bridgeforth, J. (2021). “This Isn’t Who We Are”: A Critical Discourse Analysis of School and District Leaders’ Responses to Racial Violence. Journal of School Leadership, 31(1–2), 85–106. https://doi.org/10.1177/1052684621992760

Çağlayan, N., Abbasi, S., Yılmaz, İ., & Rouyendegh, B. D. (2024). Bibliometric Analysis on the Distributed Decision, Decentralized Decision, and Fuzzy Logic. Discrete Dynamics in Nature and Society, 2024(1). https://doi.org/10.1155/2024/7305880

Cavazotte, F., Araújo, F. F. d., & Abreu, A. L. d. (2017). Organizational Identification Among Brazilian Public Employees: A Study of the Cultural Sector. Review of Business Management, 19(64), 289–306. https://doi.org/10.7819/rbgn.v19i64.3366

Chilunjika, A., Intauno, K., & Chilunjika, S. R. (2022). Artificial Intelligence and Public Sector Human Resource Management in South Africa: Opportunities, Challenges and Prospects. Sa Journal of Human Resource Management, 20. https://doi.org/10.4102/sajhrm.v20i0.1972

Christl, M., Köppl–Turyna, M., & Kucsera, D. (2020). Determinants of Public‐Sector Efficiency: Decentralization and Fiscal Rules. Kyklos, 73(2), 253–290. https://doi.org/10.1111/kykl.12224

Cordella, A., & Bonina, C. (2012). A Public Value Perspective for ICT Enabled Public Sector Reforms: A Theoretical Reflection. Government Information Quarterly, 29(4), 512–520. https://doi.org/10.1016/j.giq.2012.03.004

Edward, A. V., Adnan, M. F., & Khaidir, A. (2024). New Public Manajemen: Studi Kasus Penerapan New Public Manajemen Dalam Organisasi Publik Di Indonesia. Future, 2(2), 54–62. https://doi.org/10.61579/future.v2i2.97

Elliott, F. (2023). The Advantages of Decentralized Government From the Viewpoint of Public Service Innovation. Journal of Management and Administration Provision, 2(3), 65–72. https://doi.org/10.55885/jmap.v2i3.172

Fang, S. (2022). Critically Analyze the Use of Strategic Management in the Public Sector. Frontiers in Business Economics and Management, 7(1), 106–109. https://doi.org/10.54097/fbem.v7i1.3761

Faqih, T., & Suwarno, S. (2024). Kinerja Pegawai Pelayanan Publik Bagian Umum Dan Surat-Menyurat Sekretariat Daerah Kota Kediri. Jurnal Mediasosian Jurnal Ilmu Sosial Dan Administrasi Negara, 8(1), 123–135. https://doi.org/10.30737/mediasosian.v8i1.5596

Febiola, B., & Yuwono, W. (2023). Analisis Manajemen Risiko Bagian Hubungan Masyarakat Pada Instansi Pemerintah. Jurnal Bangkit Indonesia, 12(2), 1–6. https://doi.org/10.52771/bangkitindonesia.v12i2.240

Gober, G. (2015). Political Parallelism and the Case of Women in Management Positions in Public Media in Poland. An Ethnographic Study. Communication Papers, 4(07), 80. https://doi.org/10.33115/udg_bib/cp.v4i07.22050

Gualdi, F., & Cordella, A. (2021). Artificial Intelligence and Decision-Making: The Question of Accountability. https://doi.org/10.24251/hicss.2021.281

Halásková, M., & Halásková, R. (2018). Evaluation Structure of Local Public Expenditures in the European Union Countries. Acta Universitatis Agriculturae Et Silviculturae Mendelianae Brunensis, 66(3), 755–766. https://doi.org/10.11118/actaun201866030755

Harb, B., Hachem, B., & Hamdan, H. A. (2020). Public Servants’ Perception of Leadership Style and Its Impact on Organizational Commitment. Problems and Perspectives in Management, 18(4), 319–333. https://doi.org/10.21511/ppm.18(4).2020.26

Hijal‐Moghrabi, I., Sabharwal, M., & Ramanathan, K. (2020). Innovation in Public Organizations: Do Government Reforms Matter? International Journal of Public Sector Management, 33(6/7), 731–749. https://doi.org/10.1108/ijpsm-04-2020-0106

Ichdan, D. A., Maryani, M., & Yuliansyah, Y. (2023). Participation in Decision-Making, Career Development, and Organizational Commitment. Jurnal Ilmiah Akuntansi Dan Bisnis, 18(2), 342. https://doi.org/10.24843/jiab.2023.v18.i02.p10

Johnson, K., Biddell, C. B., Hecht, H. K., Lich, K. H., Swann, J., Delamater, P. L., Mayorga, M. E., Ivy, J. S., Smith, R., & Patel, M. D. (2022). Organizational Decision‐making During COVID‐19: A Qualitative Analysis of the Organizational Decision‐making System in the United States During COVID‐19. Journal of Contingencies and Crisis Management, 31(2), 259–272. https://doi.org/10.1111/1468-5973.12437

Kaupa, S., & Atiku, S. O. (2020). Challenges in the Implementation of Performance Management System in Namibian Public Sector. International Journal of Innovation and Economic Development, 6(2), 25–34. https://doi.org/10.18775/ijied.1849-7551-7020.2015.62.2003

Kesale, A. M. (2016). Decentralization by Devolution; Perceptions of Councilors on the Level of Their Decision Making Authority in Local Government Experience From Tarime Town Council. Journal of Public Administration and Governance, 6(4), 1. https://doi.org/10.5296/jpag.v6i4.10001

Kusmiati, E., Ungkari, M. D., & Basit, A. A. (2020). Planning, Implementation, and Control of Management Accounting in the Public Sector. https://doi.org/10.2991/aebmr.k.200522.041

Kwamie, A., Dijk, H. v., Ansah, E., & Agyepong, I. A. (2015). The Path Dependence of District Manager Decision-Space in Ghana. Health Policy and Planning, 31(3), 356–366. https://doi.org/10.1093/heapol/czv069

Leßmann, C. (2011). Regional Inequality and Decentralization—An Empirical Analysis. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.1926053

Liao, G. (2020). Credit Migration and Covered Interest Rate Parity. Journal of Financial Economics, 138(2), 504–525. https://doi.org/10.1016/j.jfineco.2020.06.002

Liebermann, S. C., Blenckner, K., Diehl, J.-H., Feilke, J., Frei, C., Grikscheit, S., Hünsch, S., Kohring, K., Lay, J., Lorenzen, G., & Reinhardt, J. (2021). Abrupt Implementation of Telework in the Public Sector During the COVID-19 Crisis. Zeitschrift Für Arbeits- Und Organisationspsychologie A&o, 65(4), 258–266. https://doi.org/10.1026/0932-4089/a000367

Liwanag, H. J., & Wyss, K. (2018). What Conditions Enable Decentralization to Improve the Health System? Qualitative Analysis of Perspectives on Decision Space After 25 Years of Devolution in the Philippines. Plos One, 13(11), e0206809. https://doi.org/10.1371/journal.pone.0206809

Løken, T. D., Helgesen, M., Vike, H., & Bjørkquist, C. (2022). Being Bound and Tied by the Ropes of Frugality: A Case Study on Public Management Values and Service Integration. Journal of Health Organization and Management, 36(9), 95–111. https://doi.org/10.1108/jhom-10-2020-0401

Mariffa, S., Desviandy, F. A., & Windasari, W. (2024). Efisiensi Pengelolaan Pendidik Dan Tenaga Kependidikan Dalam Meningkatkan Standar Pembelajaran Di SMP Negeri 59 Surabaya. PTK, 1(3), 10. https://doi.org/10.47134/ptk.v1i3.454

Maschuroh, A., & Priono, H. (2021). Evaluasi Kinerja Reformasi Akuntansi Sektor Publik Pada Pemerintah Kabupaten Sidoarjo Dengan Pendekatan Kualitatif. Jurnal Proaksi, 8(2), 460–468. https://doi.org/10.32534/jpk.v8i2.1887

McMurray, A., & Williams, L. (2004). Factors Impacting on Nurse Managers’ Ability to Be Innovative in a Decentralized Management Structure. Journal of Nursing Management, 12(5), 348–353. https://doi.org/10.1111/j.1365-2834.2004.00426.x

Meyer, R. E., & Hammerschmid, G. (2010). The Degree of Decentralization and Individual Decision Making in Central Government Human Resource Management: A European Comparative Perspective. Public Administration, 88(2), 455–478. https://doi.org/10.1111/j.1467-9299.2009.01798.x

Murti, W., & Alam, B. P. (2023). Optimization of Talent Management in the Semarang District Government Sector. https://doi.org/10.4108/eai.28-10-2023.2341661

Naz, B. A., Khan, U. A., Shah, R. U., & Iqbal, J. (2012). A Comparative Study of the Selected Administrative Practices at Public and Private Sector Universities of Pakistan. International Journal of Learning and Development, 2(1). https://doi.org/10.5296/ijld.v2i1.1521

Nuottila, J., Aaltonen, K., & Kujala, J. (2022). Challenges of Adopting Agile Methods in a Public Organization. International Journal of Information Systems and Project Management, 4(3), 65–85. https://doi.org/10.12821/ijispm040304

Orazi, D. C., Turrini, A., & Valotti, G. (2013). Public Sector Leadership: New Perspectives for Research and Practice. International Review of Administrative Sciences, 79(3), 486–504. https://doi.org/10.1177/0020852313489945

Paarlberg, L. E., & Lavigna, B. (2010). Transformational Leadership and Public Service Motivation: Driving Individual and Organizational Performance. Public Administration Review, 70(5), 710–718. https://doi.org/10.1111/j.1540-6210.2010.02199.x

Pallas, S. W., Nonvignon, J., Aikins, M., & Ruger, J. P. (2014). Responses to Donor Proliferation in Ghana’s Health Sector: A Qualitative Case Study. Bulletin of the World Health Organization, 93(1), 11–18. https://doi.org/10.2471/blt.14.141614

Rantala, S., & Gregorio, M. D. (2014). Multistakeholder Environmental Governance in Action: REDD+ Discourse Coalitions in Tanzania. Ecology and Society, 19(2). https://doi.org/10.5751/es-06536-190266

Rubino, F., Agostino, D., & Spallazzo, D. (2024). Strategizing Blockchain Adoption in Public Cultural Services: A comprehensive Scoping Review. International Journal of Public Sector Management, 38(1), 77–97. https://doi.org/10.1108/ijpsm-12-2023-0383

Setiawati, A. D. (2022). Akuntabilitas Birokrasi Pejabat Pemerintahan Dalam Rangka Tercapainya Prinsip-Prinsip Good Governance. https://doi.org/10.31219/osf.io/xyduk

Sriasih, S., & Wibowo, N. E. (2024). Indeks Kepuasan Masyarakat Terhadap Kualitas Pelayanan Di Kantor Urusan Agama Kecamatan Sematu Jaya Kabupaten Lamandau. Syntax Idea, 6(4), 1686–1696. https://doi.org/10.46799/syntax-idea.v6i4.3162

Steijn, B., & Leisink, P. (2006). Organizational Commitment Among Dutch Public Sector Employees. International Review of Administrative Sciences, 72(2), 187–201. https://doi.org/10.1177/0020852306064609

Thusi, X. (2023). Performance Management Systems (PMS): Challenges and Opportunities in the Public Sector. International Journal of Social Science Research and Review, 6(6), 19–31. https://doi.org/10.47814/ijssrr.v6i6.1251

Tkachenko, L. (2020). Public Finance Management: Challenges and Opportunities. Athens Journal of Business & Economics, 6(1), 73–98. https://doi.org/10.30958/ajbe.6-1-4

Tsofa, B., Molyneux, S., Gilson, L., & Goodman, C. (2017). How Does Decentralisation Affect Health Sector Planning and Financial Management? A Case Study of Early Effects of Devolution in Kilifi County, Kenya. International Journal for Equity in Health, 16(1). https://doi.org/10.1186/s12939-017-0649-0

Yami, M. A., & Ajmal, M. M. (2019). Pursuing Sustainable Development With Knowledge Management in Public Sector. Vine Journal of Information and Knowledge Management Systems, 49(4), 568–593. https://doi.org/10.1108/vjikms-05-2019-0068

Zandberg, T., & Morales, F. N. (2017). Public Managers’ Networking and Innovative Work Behavior: The Importance of Career Incentives. International Review of Administrative Sciences, 85(2), 286–303. https://doi.org/10.1177/0020852317692138

Zlatanović, D., Nikolić, Ј., Stanojević, M., & Jevtić, V. (2022). Challenges and Barriers of New Public Management: Empirical Evidence From Serbia. Bizinfo Blace, 13(1), 33–40. https://doi.org/10.5937/bizinfo2201033z

Downloads

Published

2024-07-26

How to Cite

Asak, N. K. M. P. (2024). Strategy, Structure, and System: Literature Study of Basic Management Implementation in the Public Sector. The Journal of Financial, Accounting, and Economics, 1(2), 93–102. https://doi.org/10.58857/JFAE.2024.v01.i02.p04

Issue

Section

Articles